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RETURNS POLICY

Last updated January 05, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.


RETURNS


All returns must be postmarked within fourteen (14) days of the delivery date. All returned items must be in new and unused condition.


RETURN PROCESS


To return an item, please email customer service at enquiries@global3d.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:


Global3d.uk 

Attn: Returns

8 Western Drive, Wooburn Green,

Buckinghamshire HP100EN

United Kingdom


Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 


REFUNDS


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.


EXCEPTIONS


The following items cannot be returned or exchanged:

  • Custom Made

  • Made to Order

  • Pre Order


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.


Please Note     

  • Sale items are FINAL SALE and cannot be returned.     

  • Returns must be unused


QUESTIONS


If you have any questions concerning our return policy, please contact us at:


+447700170099

sales@global3d.uk

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